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产品 | 呼叫中心 & 生态系统集成

视觉自动服务员

In business, a telephone call is often the first point of contact. 视觉自动服务员 provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.

Provide your callers a great service experience by starting off with a courteous greeting and routing them directly to employees, 部门或语音信箱. The programming interface is intuitive with prompts that can be easily customized plus routing rules that instantly adapt to new business needs.

Transform your incoming telephone calls into a sustainable and recurring business relationship. 视觉自动服务员 advanced capabilities offer endless opportunities for a personalized routing and greeting experience for your customers.

视觉自动服务员 - Tree

视觉自动服务员

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视觉自动服务员 - Tree

视觉自动服务员 - Tree

视觉自动服务员 - Tree

视觉自动服务员

Highlights

  • Automated 24/7 call routing and greeting
  • Personalized call routing and greeting
  • Intuitive programming interface
  • 可伸缩的, multi-tenant and SIP-based solution

Features

  • Simply drag and drop building blocks to create call routing based on business hours and calendars
  • Prompt upload from a web interface and recording from any phone
  • 直拨和滤波
  • Dashboard and full call report export to spreadsheets.
  • Interactive Voice Response (IVR) option with SQL and HTTP connectors allowing to dynamically adapt routing and qualify caller before transferring the call to an agent.
  • 可伸缩的 software offering SIP-based connectivity to communication servers
  • Multi-tenant solution, management delegation
  • Text To Speech and Automatic Speech Recognition

Benefits

更大的反应

Professional image and response: 24/7 call routing and greeting.

客户关系

Build a recurring business relationship: personalized call routing and greeting including integration with the businesses’ database or 呼叫中心.

可伸缩的

Cost-effective operations and scalable software: intuitive software for all and scalable with your needs.

支持文档

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啤酒连接

Streamline operations and delight your customers with a complete omnichannel 呼叫中心 solution that offers email, 即时聊天, 社交媒体, phone calls and simplified management.

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